Austra Energy Support
Austra Energy Help Desk

Hello, how can we help?

Suggested knowledgebase articles:

Mr/Miss

       This is Austra Energy Group Warranty Department. We will process your warranty case ASAP. Thanks for your  cooperation. 

 

Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

  • Top articles
Panels Warranty

Category: Knowledgebase

 Fill in the company name, email, model, serial number(Original and replacement serial numbers), sales order number, photo of defect & reason on the system or fill up the attached broken panel fo...

Inverter Warranty

Category: Knowledgebase

Fill in the company name, email, model, serial number(Original and replacement serial numbers）, sales order number(Original and replacement), photo of defect & reason on the system (or fill up th...

View entire Knowledgebase
Go to Administration Panel